Privacy policy

Last updated: 5 September 2026

1. Data controller

Controller: Daniel Andrés Von Daniken Ross.
Address: Av. Juan Pablo II 35, 4A, Spain.
Email: danivond10@gmail.com
Telephone: 620 694 929

2. Data we collect

When you use the contact form, we may collect your name, email address, telephone number, country of residence, selected topic, message, preferred appointment details and, when you request health insurance information, the number of people to insure and their dates of birth.

Please do not include medical histories or other sensitive health information in the form. We will request any information that is strictly necessary through an appropriate channel.

3. Purposes and legal basis

We use the information to respond to your request, organise the requested consultation, assess the general topic of your enquiry and manage the related client or opportunity record. The legal basis is the steps requested by you before entering into a contract and, where applicable, your consent.

4. Recipients and service providers

Your request may be processed by service providers used to manage enquiries and client records, including the CRM used by Move Well Spain. Providers act under appropriate instructions and confidentiality obligations. Data is not used for unrelated marketing unless you separately consent.

5. Retention

We retain information for no longer than necessary for the stated purpose and to comply with applicable legal, accounting, insurance-distribution or claims obligations. Enquiry records that do not lead to a relationship will be reviewed for deletion or anonymisation periodically.

6. Your rights

You may request access, correction, deletion, restriction, objection or portability where applicable by writing to danivond10@gmail.com. You may also complain to the Spanish Data Protection Agency (AEPD).

7. International transfers

If a service provider processes data outside the European Economic Area, the transfer must be supported by an appropriate legal mechanism under data protection law. Further details can be requested from the controller.